Malaysia’s Financial Regulator Appoints New Digital Agency - Journal

FOR IMMEDIATE RELEASE

AI-generated Summary

Kuala Lumpur, 30 September 2025 — XIMNET Malaysia Sdn Bhd (“XIMNET”) is proud to announce its appointment as the digital agency to revamp the official website of a national regulatory body overseeing the consumer credit industry in Malaysia.

The project represents a major step toward modernising the organisation’s digital ecosystem, enhancing accessibility, transparency, and service delivery to the public. Powered by XTOPIA CMS with built-in AI capabilities, the new website will serve as a cornerstone for digital transformation within Malaysia’s financial regulatory landscape.

As the governing body responsible for overseeing consumer credit activities, the organisation plays a crucial role in protecting borrowers’ rights, promoting fair lending practices, and ensuring sustainable financial conduct across the nation.

Recognising the need for a future-ready digital platform, the client engaged XIMNET to redesign and rebuild its official website that serves as a vital information hub for industry players, license applicants, and consumers alike.

The project’s core objectives include:

Enhancing public accessibility and transparency, ensuring information is easy to find, accurate, and up to date.
Delivering a seamless user experience, with a mobile-first, intuitive design tailored for diverse audiences.
Implementing intelligent content automation, using AI to improve discoverability, manage data flow, and personalise user experiences.

XTOPIA with AI Tools to make content management easier

XTOPIA with AI Tools are designed to make content management easier

“At XIMNET, we see government and regulatory digitalisation as a powerful means to build public trust and operational efficiency,” said Josephine Toh, Senior VP of XIMNET.

“This project allows us to apply our experience in enterprise-grade website development, combining strategic design, compliance-driven architecture, and the intelligence of our XTOPIA CMS with AI to deliver a truly transformative experience.”

AI-generated SEO keywords in XTOPIA

Powered by XTOPIA CMS and AI Integration

The revamped website will be built on XTOPIA CMS, XIMNET’s proprietary content management platform that combines performance, scalability, and security with next-generation AI features.

Among the key highlights of the delivery:

AI-Assisted Content Management: Editors can generate, categorise, and summarise content automatically reducing manual effort and ensuring consistency across pages.
Smart Search and Recommendation Engine: Users will enjoy faster access to relevant information through semantic search powered by AI.
Integrated Digital Forms and Workflows: Submission processes for licensees, enquiries, and reports will be streamlined within a unified platform, improving efficiency and traceability.

A User-Centric and Secure Experience

The design approach centres on clarity, credibility, and accessibility. XIMNET’s design team will implement a clean interface with a professional aesthetic that reflects the authority of a national institution while maintaining ease of use for the general public.

Emphasis will be placed on multilingual support, WCAG-aligned accessibility standards, and enterprise-grade data protection. Through these measures, the new website will uphold the regulatory body’s mission to serve all Malaysians fairly and transparently in the financial domain.

About XIMNET

XIMNET Malaysia Sdn Bhd is a full-service digital agency specialising in website strategy, design, technology and content management solutions, helping organisations redefine their digital presence through modern experience-driven platforms.

End of STATEMENT