XIMNET MALAYSIA LOGO - From Web Design, Website Application Development, Responsive Mobile Web Application Development, Mobile Apps and Digital Experience Design - This Company has been delivering Real Results in Malaysia and across the region since 1999.
WE DELIVER REAL RESULTS
Seamless And Frictionless User Experience for PETRONAS Dagangan Digital Touchpoint
XIMNET is appointed by Petronas Dagangan for the second time as its tech agency to reinvent its digital touchpoint by redesigning the user experience of mymesra.com.my website. The key goal of the website is to minimise the friction between user and website to get accurate information seamlessly.
SCOPE OF WORK

XIMNET has successfully delivered the following solutions throughout the engagement period: Digital Communication Strategy, Creative Web Design, System Study and Usability Analysis, and Artificial Intelligence Chatbot with Microsoft AZURE Bot Framework. Core to the organisation's value, web user experience is redefined by the implementation of scroll interaction with minimal copy and captivating visuals to convey its message.
CLIENT'S PROFILE

PETRONAS Dagangan Berhad (PDB) is the principal marketing arm of PETRONAS. PDB continuously delivers products and services in its four core businesses of Retail, Commercial, Liquefied Petroleum Gas (LPG) and Lubricants.

Website URL: www.mymesra.com.my

THE RESULTS

The project has successfully achieved the following milestones:

With MeVA (Mesra Virtual Agent), more than 500 users are able to retrieve information without navigating through the website. The chatbot is able to fetch real-time data as well as to perform the following tasks - Petrol Station Finder, Lubricant Finder and Petrol Price Check. The website is one of the first which has successfully integrated the experience between chatbot and website, bringing user experience to the next level.
WE DELIVER REAL RESULTS
© 2020 XIMNET MALAYSIA SDN BHD (516045-V) All rights reserved  | Privacy Policy
C-41-3A, Jaya One, 72A, Jalan Universiti, Section 13, 46200 Petaling Jaya, Selangor, Malaysia.
Ooops!
Generic Popup