As the leader of Speech Analytics technology, Utopy develops and markets analytics solutions to the contact center and government intelligence markets. Its award-winning and patent-pending SpeechMiner® suite of products transforms recorded telephone conversations into mission-critical information, reports, and alerts for decision makers -- thereby improving contact center profitability and homeland security.

SpeechMiner utilizes the latest advances of speech analysis technology and web-based software to help contact center managers reduce the cost of call-handling, improving agent performance, automating the quality management process, increasing sales performance, enhancing customer satisfaction, and providing a wide range of business intelligence for the enterprise.

Headquartered in San Francisco, CA, Utopy’s team has extensive experience in speech analytics, contact center technology, mission-critical intelligence systems, and the business processes associated with improving operating performance. Utopy’s customers include Fortune 200 companies as well as other innovators in contact center operations.

Offices and Directions

Utopy, Inc.
1550 Bryant Street, Suite 400
San Francisco, CA 94103-4855
Tel: (415) 621-5700
Fax: (415) 621-5758
Toll Free: (866) 44 UTOPY – (866-448-8679)
Website: www.utopy.com